Privacy Policy

Know the Self Privacy Policy

This Privacy Policy describes how your personal information is collected, used, and shared when you visit, sign up for a newsletter for follow up communication or make a purchase from www.knowtheself.com (the “Site”).

PERSONAL INFORMATION WE COLLECT

When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information”.

When you sign up for email marketing newsletters or special offers, we collect your name & email address as provided by you voluntarily. Additionally, we collect information about how you interact with our emails, whether you open them or click on links through our email marketing companies.

We collect Device Information using the following technologies:

– “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.

– “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.

– “Web beacons”, “tags”, and “pixels” are electronic files used to record information about how you browse the Site.

If you place an order through our site, your information is collected by Stripe. We are only able to see your name and payment. We can not see your credit card information.

SENSITIVE DATA

If you sign up to work privately with us, we may collect more sensitive information from you about your reasons for coaching or coming on a retreat, your food allergies etc. This information is collected through an Ontraport form and is not shared with anyone.

HOW DO WE USE YOUR PERSONAL INFORMATION?

If you’ve provided us with your name & email address for our email marketing, we will communicate with you via email from time to time with special offers, updates, and relevant information. You are able to click “unsubscribe” at the bottom of any email from us and you will be removed from further mailings.

We use the Device Information that we collect to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).

SHARING YOUR PERSONAL INFORMATION

We share your Personal Information with third parties to help us use your Personal Information, as described above.

We also use Google Analytics to help us understand how our customers use the Site — you can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/. You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.

We use may use Facebook to deliver advertisements based on your device information and may share your information with them.

We may use and Ontraport to communicate with you and send you any emails as well as purchase information. You can read more about how Ontraport uses your Personal Information here https://ontraport.com/legal#op-container–22

We use Acuity Scheduler to book your appointments and meetings.

We may use and PayPal and Stripe to process your payment. You can read more about how PayPal uses your Personal Information here https://www.paypal.com/va/webapps/mpp/ua/privacy-full and how Stripe uses your Personal Information here https://stripe.com/us/privacy

You are able to opt-out of receiving emails at any time by clicking “Unsubscribe” at the bottom of any emails.

Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.

BEHAVIORAL ADVERTISING

As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.

You can opt out of targeted advertising by using the links below:

– Facebook: https://www.facebook.com/settings/?tab=ads

– Google: https://www.google.com/settings/ads/anonymous

– Bing: https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads

Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at: http://optout.aboutads.info/.

SECURITY

Security for all Personal Data is very important to us and we do everything we can to keep your data secure. Unfortunately, no data transmission over the internet can be guaranteed to be 100% secure. By transmitting any information you are doing so at your own risk.

YOUR RIGHTS

If you are a European resident, you have the right to access the personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.

Additionally, if you are a European resident we note that we are processing your information in order to fulfill contracts we might have with you (for example if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above. Additionally, please note that your information will be transferred outside of Europe, including to Canada and the United States.

DATA RETENTION

When you sign up for email marketing, we will maintain your information unless you ask us to delete this information.

Purchase information may be held for 6 years to comply with tax laws.

CHANGES

We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.

MINORS

The Site is not intended for individuals under the age of 16.

CONTACT US

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by email at info@knowtheself.com.

Last updated: May 25, 2018

 

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